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The all-in-one video solution for customer support teams

Screen recordings, live video calls, and video sharing straight from your ticketing system - no downloads for agents and customers needed.

Let Customers Show Their Issues with Video

With screen recordings you can offer troubleshooting steps right away, leading to faster response time and a better support experience.

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Screendesk is fully integrated with your helpdesk

Seamlessly access all of Screendesk's features from Zendesk, Intercom, Help Scout, or Freshservice.

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Join 500+ customer support teams using Screendesk

It only takes a few minutes to get started.

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Send and request screen recordings

Get and record screen recordings without leaving your helpdesk.

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Start live screen sharing sessions

Sometimes it's just easier to connect over live video. Initiate a call in one click.

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Collect browser metadata and console logs

All recordings include the OS, browser, IP address, Network Speed, and more.